Refund policy

Return and Refund Policy

We value your satisfaction and are committed to providing a seamless shopping experience. If you’re not completely satisfied with your purchase, we’re here to help.

Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

  • In the same condition as when you received it
  • Unused and in its original packaging
  • Accompanied by the receipt or proof of purchase

To initiate a return, please contact us at info@proreviewcard.com We will provide detailed instructions to make the process smooth and hassle-free.

Please note:

  • Returns sent without prior authorization cannot be accepted.
  • The cost of return shipping will be the responsibility of the customer.

For any questions about returns, feel free to reach out to us at info@proreviewcard.com

Damages and Issues
Please inspect your order upon receipt. If the item is defective, damaged, or you receive the wrong item, contact us immediately within 24 hours of receiving the item at info@proreviewcard.com We’ll evaluate the issue and resolve it promptly.

Exceptions / Non-returnable Items
Personalized or customized items can be returned for a refund; however, the design charges, as part of the service provided, will be deducted from the refund amount.

If you’re unsure whether your item qualifies for a return, please contact us at info@proreviewcard.com

Exchanges
The fastest way to ensure you get what you need is to return your current item. Once your return is approved, you can make a new purchase for the desired item.

Refunds
Once we receive and inspect your return, we’ll notify you about the approval status of your refund. If approved, your refund will be issued to your original payment method within 10 business days.

Please note:

  • It may take additional time for your bank or credit card company to process and post the refund.
  • If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at info@proreviewcard.com

If you have any questions or need further assistance, don’t hesitate to contact us at info@proreviewcard.com